Drop-off instruction for repair service

• Include a Detailed Note: Provide a written note specifying the issue. The more details, the better. For example, use "Buzzing Z-axis" instead of "Bad Z."
• Billing Policy: If additional, unavoidable repairs are required, we will apply charges at our discretion. For example, if a unit is dropped off for an LCD screen replacement but has a faulty motherboard, we will proceed with motherboard replacement first.
• Parts Cost Under $20: We will replace minor parts costing under $20 without prior approval.
• Labor Approval: If the repair requires more than 1 hour of labor, we will ask your approval before proceeding.
• Pickup Requirement: Units must be picked up within 7 days to avoid a $3/day storage fee.

• 30-Day Service Warranty: Repairs are covered for 30 days for the same issue serviced. This does not cover user errors, including firmware modifications, hardware alterations, or misuse.
• Shop’s Discretion: Customers must respond to our requests of approval, or we will assume it is not approved and the pick-up must be arranged within 7 days before storage charge occurs.
• Repair Cost Limitations: If the repair cost exceeds the current market value of the unit, we will decline service.

Call/Text: (702) -550-1753